Advice and answers from the WhoKnows Team

There could be a number of reasons why WhoKnows is not recommending a colleague when you're doing a search.

  • The most likely is that nobody within your network has expertise in that topic yet or has contacts that match the search criteria.
  • WhoKnows does not recommend colleagues to help until we're certain you're looking for help, so recommendations are not always shown on your first search in a topic area. You can force recommendations by putting quotes around your topics. This will do a direct match against your colleagues' profiles and find matches.
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