WhoKnows Prospector / WhoKnows Recruiter | WhoKnows Help Center

WhoKnows Prospector / WhoKnows Recruiter

FAQs for the WhoKnows Prospector & WhoKnows Recruiter products

46 articles in this collection
Written by Chris Macomber

What is the difference between WhoKnows Recruiter and WhoKnows Prospector

Written by Chris Macomber
Updated over a week ago

Search

How do I search?

Written by Chris Macomber
Updated over a week ago

How do I use advanced search?

Written by Chris Macomber
Updated over a week ago

Can I search for diversity candidates?

Written by Chris Macomber
Updated over a week ago

How can I parse my job description into search filters?

Written by Chris Macomber
Updated over a week ago

What happens if my search doesn't return anything?

Written by Chris Macomber
Updated over a week ago

Why can't I search my 1st and 2nd degree connections?

Written by Chris Macomber
Updated over a week ago

Getting Contact Info

How do I get a person's contact info?

Written by Chris Macomber
Updated over a week ago

What contact info is provided?

Written by Chris Macomber
Updated over a week ago

How does WhoKnows get the contact info?

Written by Chris Macomber
Updated over a week ago

What happens if the contact info is wrong?

Written by Chris Macomber
Updated over a week ago

Email Messages & Campaigns

How can I send email from WhoKnows?

Written by Chris Macomber
Updated over a week ago

Who do the emails sent from WhoKnows come from?

Written by Chris Macomber
Updated over a week ago

How can I save a draft of my email?

Written by Chris Macomber
Updated over a week ago

How can I preview my email before I send it?

Written by Chris Macomber
Updated over a week ago

How do I personalize my emails to multiple people?

Written by Chris Macomber
Updated over a week ago

Is it ok to send cold emails (non-opt-in)?

Written by Chris Macomber
Updated over a week ago

Are WhoKnows email campaigns GDPR compliant?

Written by Chris Macomber
Updated over a week ago

How can I create a message template?

Written by Chris Macomber
Updated over a week ago

How do I use a template I've created?

Written by Chris Macomber
Updated over a week ago

How do I update, rename, or delete my template?

Written by Chris Macomber
Updated over a week ago

Where can I view the metrics for my email campaign?

Written by Chris Macomber
Updated over a week ago

NEW Pay per Response Campaigns

How do I run a campaign where I only pay for responses?

Written by Chris Macomber
Updated over a week ago

Why can I set my own price per reply?

Written by Chris Macomber
Updated over a week ago

What counts as a response?

Written by Chris Macomber
Updated over a week ago

What should my price per response be?

Written by Chris Macomber
Updated over a week ago

Can I view stats for pay-per-response campaigns?

Written by Chris Macomber
Updated over a week ago

How fast are emails sent?

Written by Chris Macomber
Updated over a week ago

Do I need a subscription for pay per response campaigns?

Written by Chris Macomber
Updated over a week ago

How do credits work with pay per response campaigns?

Written by Chris Macomber
Updated over a week ago

Exporting

Can I export a profile to a PDF file?

Written by Chris Macomber
Updated over a week ago

How do I export a list of profiles

Written by Chris Macomber
Updated over a week ago

Can I import WhoKnows profiles into my ATS or CRM?

Written by Chris Macomber
Updated over a week ago

How do I share a search with colleagues?

Written by Chris Macomber
Updated over a week ago

Can I share a profile with a colleague?

Written by Chris Macomber
Updated over a week ago

Lists & Saved Searches

What's the difference between a list and a saved search?

Written by Chris Macomber
Updated over a week ago

How do I select my list or saved search to view it?

Written by Chris Macomber
Updated over a week ago

How do I add profiles to a list?

Written by Chris Macomber
Updated over a week ago

How do I remove profiles from a list?

Written by Chris Macomber
Updated over a week ago

How do I create a saved search?

Written by Chris Macomber
Updated over a week ago

How do I manage, rename, and delete my lists and saved searches?

Written by Chris Macomber
Updated over a week ago

Pricing & Plans

How does the pricing work?

Written by Chris Macomber
Updated over a week ago

Is there a free trial?

Written by Chris Macomber
Updated over a week ago

Can I change my plan?

Written by Chris Macomber
Updated over a week ago

When do I use a credit?

Written by Chris Macomber
Updated over a week ago

How do I cancel my subscription?

Written by Chris Macomber
Updated over a week ago